Disclosure and Barring Service: Important update

24 March 2021


In what might be described as typical Department for Education fashion, we received a letter via email late last Friday afternoon (19 March 2021) entitled “Important information about changes to the Teachers’ Pensions Online Service from 01 April 2021”

The gist of the letter was to inform that the TP Online Service (ie access to the Barred List) will cease to operate from 31 March 2021 and will be transferred to the Department for Education (DfE). This correspondence was issued to licence holders nationwide, like ourselves, without any consultation or warning, and consequently, without any consideration of the many customers for whom we access the Barred List on their behalf.

The effect of this change is that staff in educational settings who are responsible for checking the suitability of applicants to engage in Regulated Activity will either have to check the Barred List status themselves, or wait until an Enhanced Certificate with Barred List Information has been issued by the DBS. Unfortunately, it will no longer be possible for a third party to access this information on your behalf.

We deeply regret the actions taken by the DfE and the unfortunate timing of this announcement, which came as a complete surprise and was entirely beyond the company’s control.